Withdrawal requests are processed within 7 days from the date of request.

Credit Card: There is no minimum amount, no charge. The requested amount is credited directly back to your credit card account.

ATTENTION: Due to recent international banking regulations we might not be able to credit your original deposit back to your MasterCard account. We can only send you a check. However in order to send you a check we must have your verification information on file.

Payments are made by first crediting the maximum amount possible to your credit card. Additional winnings will be sent by bank check or bank wire, subject to the fees listed below. If you made your original deposit(s) with a credit card, we will credit the withdrawal amount back to that same card as long as that amount does not exceed the TOTAL amount charged to Mucho Casino. Please Note: We can only credit back to the same card(s) used to make the deposit(s) to your casino account. The credit(s) will appear in your credit card account in approximately 5 - 10 business days.

Check Fee: Every player is entitled to one FREE withdrawal check a month. For additional checks there is a $15 check printing fee, that will be automatically deducted from your winnings.

	ATTN: We regret to announce that due to new policies and regulations at our check processing company there might be a $20 US$ check printing surcharge if you are a resident of any of the following countries. Please check if your country carries such a surcharge. We're working on eliminating this problem and finding a lasting solution. We apologize for the inconvenience.

Overnight Delivery: For checks over $800 overnight delivery is FREE. If the check amount is under $800 the following rush delivery charges apply:

• $25 for checks sent to the US/Canada/South and Central America
• $30 to Europe and Africa
• $40 to the Asia-Pacific region

It will take from one to three days to receive your check depending on where you live. The overnight fee will be deducted from your winnings. If your winnings don't reach the check printing fee plus the overnight delivery fee it will automatically be sent by AIR-MAIL.

Regular Mail: Sending your winnings by regular mail is FREE. Delivery takes 3-14 days depending on the postal service in your country. If you don't request overnight delivery, your check is mailed by regualr mail.

NETeller: Withdrawals can be sent back to your NETeller account only if you've already made a deposit by NETeller.

PrePaidATM Card: Withdrawals may be sent back to your PrePaidATM Card account only if you've already deposited by this method.

 

Verification Information:

For our mutual protection and security, Mucho Casino requires the following identity verification information to process any winnings of $200 or more.

• a legible photocopy of a valid driver's license, passport, or other government issued ID
   
• photocopy of the front and reverse sides of all card(s) used on your account
   
• a legible photocopy of a recent statement from the credit card your initial purchase was made with as well as both side of the credit card
   
• a copy of any utility bill showing the same address as the player's sign up form
  
   
• Your completed CREDIT CARD AUTHORIZATION FORM (.txt)
  
  Please fax your documents to the following US number:+1(509)562-1275

Free Bonus Regulations:

You are welcome to cash out your FREE bonus money. After you receive your FREE bonus chips, your total wager amount must exceed 800% of the initial FREE bonus and deposit amount. For example after you received $20 as a bonus on a $100 deposit, you should wager $960 to be able to cash out the $20. Of course your initial deposit is not restricted, you can redeem it at any time. The maximum FREE BONUS limit is $200, even if you send $5,000 to us.

Secure encoded transactions:

Mucho Casino uses the highest quality SSL encryption technology to protect your confidential information. Your transactions go through our secure servers.